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FAQs
Beard Dye & Hair Color for Men FAQs
How do I apply the product?
This is where Cleverman makes it easy. Your kit will come with application instructions designed just for you! We took all of the information you provided in the diagnostic to develop these personalized instructions, which you can find in STEP 3 on the back of your brochure. You can also check out the How-To's section of the website to understand how to apply each technique.
What's a skin allergy test and do I really have to do it?
Hair and beard color products can, in some cases, cause someone to have an adverse or allergic reaction. The skin allergy test outlined in the Cleverman safety warning pamphlet will direct you to test a small amount of product on your skin and monitor for any reactions. In order to use our product safely, you must conduct the test 48 hours prior to when you plan to color. For more information about this skin allergy test you can check out the Safety Warnings section of the website.
Why can't I simply shop for exactly what I want?
Cleverman hair and beard color kits are developed so that everything inside it is customized to your needs and wants, from color to technique to tools to treatments. There are over 10,000 options so 'shopping' is not really an option. In order to generate a kit with the elements that are right for you, you must take our diagnostic, a detailed survey designed by our color experts. From there if you want to manually tweak any of the contents, you have the ability to 'edit' your kit and swap out for an alternative (i.e. glove size, conditioner etc.). If you would like to learn more about the types of kits we offer, check out the Hair and Beard product section of the website.
What's different about Cleverman?
The customization from top to bottom. When we set out to build the best men's hair color on the market, we immediately learned men were unhappy with their current product because the result didn't look natural- the only way to overcome this was to flip the script; instead of forcing you to choose a box that you best match, we customize a product that actually matches you.
How do I pick the right shade?
At the most basic level, men are looking for natural-looking results, which means you want a color that looks masculine, multidimensional, and most of all, mirrors your natural color. Our diagnostic starts by asking you to select which shade best matches your natural color, then showcases this color on a real model with a 360-degree simulation to ensure you like what you see. But we then go further by adjusting your formulation to account for your level of gray, the texture and condition of your hair, and other variables that impact the end result. Last but certainly not least, we email you a post-purchase diagnostic after you try for the first time, which allows us to make minor adjustments and dial-in the fit. With 10,000 combinations to choose from, we've got you covered.
How do I cancel my subscription?
To cancel your subscription, please login to "My Account" - select "My Subscriptions" and select the order you'd like to cancel. In the page of your subscription, you'll see an option to "cancel". You are able to cancel anytime up to the day of your order renewal.
